Terms & Conditions


General Conditions :

Welcome to The Icon Factory Dublin online shop. Please read the following information carefully as it sets out the terms and conditions for The Icon Factory Dublin online-shop Ltd. By accessing, browsing or purchasing items on this site you accept  these terms & conditions of sale, our legal notice and privacy policy.


Disclaimer of liability :

While we make every effort to ensure accuracy of information and we subject to our Privacy Policy, Icon Factory Dublin online shop makes no warranty or representation as to the quality of any goods sold or their fitness for a particular purpose or their conformity with any description or sample.

The Icon Factory Dublin online shop shall not be responsible for damage or loss of any kind whatsoever (including loss of profits and consequential damages) caused directly or indirectly by the goods supplied.


Copyright :

All content included on the Icon Factory Dublin online shop like all products, images, graphics, logos and art works is the property of the artists and The Icon Factory Dublin as the case may be and in no case may any party reproduce such images without written consent. All copyright with respect to this website and its contents is reserved and protected.

We unconditionally reserve the right to prosecute any individual or entity that breaches the copyright wilfully o otherwise.


Your membership account :

If you use this online shop, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You also agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian.

Delivery & Return

General Conditions :

We aim to deliver your order within 21 days. However delays may occur if the items you have ordered are out of stock. You will be advised of stock availability when we process your order.

If your goods do not arrive within the time specified above please contact us at info@iconfactorydublin.com quoting the receipt number, which you will receive following completion of the checkout process.

 Please retain the invoice and shipping notice, which will be sent separately, as it will be required should you decide to return any product.

If you are unhappy with any item which you have purchased from us please contact the Icon Factory online shop on +353 862024533 or info@iconfactorydublin.com within 7 days of delivery of the item(s) to you and advise us that you have goods to return.

We will give you a full refund provided that the good(s) which you wish to return is unused, complete and is in a re-saleable condition. Goods which are returned for a refund must be returned with the invoice. Your statutory rights are not affected.

Where any valid claim in respect of any goods sold by the Icon Factory online shop which is based on any defect in the quality or condition of the goods or their failure to meet specification is notified to the Icon Factory online shop, we shall be entitled to replace the goods (or the part in question) free of charge or, at the sole discretion or refund the price of the goods (or a proportionate part of the price).

Events outside our control :

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by events outside our reasonable control (Force Majeure Event) like :

  • Strikes, lock-outs or other industrial action
  • Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
  • Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport
  • Impossibility of the use of public or private telecommunications networks
  • The acts, decrees, legislation, regulations or restrictions of any government
  • And so on...

Prices : 

All prices displayed on the website are quoted in Euro and do not include VAT at 23% and delivery charges, they will be added at the checkout. The Icon Factory online shop reserves the right to change its prices at any time. Irrespective of any change of prices, you will be charged the price which was specified for the good when you ordered.

 Customers, and not the Icon Factory Dublin online shop, are responsible for the payment of any applicable customs duties or taxes in their own country, and failure to pay customs duties or taxes is likely to result in your package being destroyed.

Packages are usually shipped within 4-8 days of receipt of payment and are shipped by An Post Standard or Registered Post with tracking and return without signature. If you prefer delivery by An Post Express Please contact us before choosing this method. What is the choice of shipping you do, we provide you with a link to track your package online.

Shipping costs Shipping costs Handling fees are fixed, while shipping costs vary depending on the total weight of the shipment. We advise you to group your items in one order. Group two separate orders, respectively, delivery charges apply to each one. Your packages will be shipped at your own risk, but special care will be taken to protect fragile objects. The boxes are large and your items well protected.

Ordering & Payment

General Conditions :

To order from our online shop, simply browse our products, and click on any items that you wish to buy and put them into the shopping cart. Adding an item to your basket does not commit you to buy as you can always remove it later. You can review the contents of your basket at any time by clicking the VIEW CART button. 

After you have finished your selection, click on “Checkout” and you will be asked for a few details that we need to be able to satisfy the order. Please ensure that you include the following information with your order, as we cannot process your order without this information:


  • Name
  • E-mail address     
  • Contact telephone number
  • Card type
  • Full name as displayed on the card, the credit card
  • Number, and expiry date of the card
  • Billing address
  • Delivery address (This need not be the same as the billing address)
  • Items you require


By clicking the Confirm button on the Confirm & Purchase Screen, you agree to these terms and conditions. Please carefully check your personal details and details of the goods to be provided before clicking the Confirm button. Once your order is processed and the transaction is authorised, the payment is debited from your credit card and the order will be shipped. We accept Visa and Mastercard credit cards and by PayPal.

 You are responsible for ensuring the accuracy of your order and we shall supply you, subject to availability, with the quantity and specification of goods set out in your order. While your card may be debited before the contract is formed, if the order is ultimately rejected, a full refund will be made immediately.

Should you notice that any details are incorrect, after you have placed your order, you should contact us without delay in order to amend any inaccurate details. However, we cannot guarantee that we will be able to make any such amendments and do not accept any responsibility in this regard.

Contact Us :

If you have any questions about these terms & conditions, please contact us :

  • By clicking on the “Contact Us” link
  • By email : info@iconfactorydublin.com
  • By phone : +353 86 202 45 33
  • By postal mail : The Icon Factory, 3 Aston Place, Temple Bar, Dublin 2, Ireland